Confirm Shaming
Using guilt or social pressure to manipulate users into
confirming an action
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Prevalence
Less than 5
of the applications studied, used some form of Confirm
Shaming in their designs
Industry
Travel Booking
was the only industry where instances of Confirm Shaming was observed (4 out of 8 apps)
App User Flow
Booking Journey
is where Confirm Shaming was commonly observed
Definition
A pattern that businesses employ to manipulate
users into performing an action by triggering
uncomfortable emotions, such as guilt or shame,
in order to discourage opt-outs
Ethical Alternatives
Ways in which design can address
Confirm Shaming
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RedBus
Polite Pathways
Offer respectful and straightforward pathways for users to confirm their choices without inducing guilt or pressure.
Need more Inspiration?
View 50+ Ethical Alternatives to
Privacy Deception and other Deceptive Patterns